
Urgent care
Wait times are much longer than usual due to a surge in cases of influenza (flu), respiratory syncytial virus (RSV) and other seasonal illnesses. Learn more.
Get care faster. Try Everyday Online, our 24/7 online care service. Or start a virtual urgent care visit, available on demand 8 a.m. to 7 p.m. weekdays and 9 a.m. to 4 p.m. weekends.
You likely didn’t plan to suffer through a workday with a sinus infection or cut your finger making dinner. But with urgent care, you can be seen quickly for unexpected illness, infection or injury, at a time that fits your schedule. No appointment needed.
Our urgent care locations are open late, including weekends and most holidays. Walk-ins are always welcome. You can check wait times at locations near you and use On My Way to let us know you're coming.
When you can’t get to a location, virtual urgent care is also available to treat many medical conditions.
Learn more
What is urgent care?
Urgent care provides convenient and affordable walk-in care and virtual on demand care for non-life threatening illness and injury. We provide quick care for people of all ages; babies, children and adults. You do not need to be an Allina Health patient to receive quick care at an urgent care location.
Urgent care services
Medical conditions that are appropriate for treatment at urgent care are ones that are not considered emergencies but still require care urgently, within 24 hours, including:
- abdominal pain
- allergies
- asthma or breathing trouble
- back pain
- burn, frostbite, sunburn
- cough, cold or flu symptoms
- cut or bruise
- dehydration
- diarrhea
- ear pain
- eye irritation or injury, or minor changes in vision
- fever
- migraine and headache
- pink eye
- rash
- respiratory infection
- sinus infection
- skin infection
- sprain or bone break
- sore throat
- urinary tract infection
- vomiting
When to go to urgent care
Urgent cares specialize in treating you for non-life-threating illness and injury when your primary care clinic is closed or you can’t get an appointment that fits your schedule. Allina Health Urgent Care locations are open late on weekdays and also open weekends and most holidays, giving you a convenient option to get care quickly.
When you can’t get to a location, virtual urgent care is also available to treat many medical conditions.
Wait times and On My Way
Urgent care wait times are available online at each location. Wait times are an estimate, your wait time will vary depending on the severity of your medical needs and the number of other patients at that urgent care location. When you arrive, the front desk staff will provide your estimated wait time.
We’ll always do our best to see you quickly, whether you walk in or use On My Way.
Reduce your wait time by checking in online with On My Way. By sharing basic contact information and when you plan to arrive, you’ll be placed on a list of patients who need to be seen at a specific urgent care location. Unlike an appointment, the waitlist is based on an estimated time. Your wait time may vary based on the severity of your needs and the number of patients at the urgent care.
Virtual urgent care
Connect virtually with an Allina Health Urgent Care provider for treatment of common illness. Virtual urgent care is available on demand; weekdays: 8 a.m. to 7 p.m. and weekends: 9 a.m. to 4 p.m. – no appointment needed.
- To see the next available urgent care provider, start an on-demand virtual visit.
- Virtual urgent care is not available for emergency visits, physicals, procedures, X-rays, stitches or hands-on treatment.*
- Virtual urgent care is offered at a single, transparent price of $124 or less, depending on your health insurance plan. Some conditions may require follow-up care visits resulting in additional charges.
Urgent care vs emergency room
You may find yourself with a medical concern and you are unsure where to go for health care. Here is a basic rule of thumb to help you decide the right place to get care. Go to:
- the nearest emergency room (ER) or call 911 if you have any signs or symptoms of a life-threatening condition, including shortness of breath, chest pain, stroke symptoms or other warning signs of a medical emergency. Emergency rooms are open 24/7
- urgent care for non-life-threatening illness, infection or injury, when your clinic is closed or you can’t get a convenient appointment
- primary care clinic for scheduled appointments, including physicals (annual, sports and return to work), preventive care, ongoing care and treatment for chronic conditions
- Everyday Online an affordable, flat rate option for the treatment of a variety of common everyday conditions virtually, when you don’t want or are unable to be seen in person.
Insurance is accepted at urgent care
All major health plans are accepted. Your insurance provider will be able to tell you the copayment amount, what is and isn’t covered under your plan, and how much you will be responsible for paying out-of-pocket. You’ll be responsible for copays at the time of the visit.
Related links
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Infographic: Choose the care that's right for you
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Seven secrets you should know about urgent care
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How to make smart use of urgent care
Source: Allina Health Urgent Care and Allina Health Patient Education
Reviewed by: Keith Olson, MD
First published: 2/24/2012
Last reviewed: 6/9/2021