The patient experience rating is an average of all responses to provider communication related questions from our CGCAHPS survey. Learn more.
4.9 out of 5 (82 Ratings, 17 Comments)
Michael Mastous is excellent. He takes time to listen and present options for treatment. HE is a very caring person.
very happy with the care I have received
This was a follow up appointment for an injection in my knee for pain. We discussed how much it helped & further possible help.
Received a second shot of cortisone in the right knee but unlike the first time the pain was reduced for a short while. Today woke up the and almost every step there is some pain.
Mike Mastous is a very fine, kind, attentive dr. I've met in years.
Michael did a fantastic job [...].
My visit with Mike Mastous was a 2 week follow up to total hip replacement. He did a good job assessing my progress and making recommendations for continuing activity -
Micheal takes the time to explain things and is always very helpful.
This provider Michael J. Mastous is very caring, considerate and very thorough. Provides a high level of trust.
This appointment was for a total knee replacement 2 week post-op. While Michael did an excellent job during my visit, I has specifically changed my appointment from PA Mastous to my surgeon, [...] in order to get more specific details regarding my recent surgery. My appointment was changed back to PA Mastous without my knowledge. If standard Allina procedure is to delegate the post-op exclusively by the physician's PA, the patient should be made aware of that. If I make and appointment with the surgeon, that's who I expect to see!
This is a retail clinic location. We offer basic services for minor injuries and illnesses for patients 18 months and older. We do not see visits for workers' or injury compensation.
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