Specialty pharmacy program

Specialty pharmacy programs focus on special medications if you have complex medical conditions, including cancer, organ transplant, multiple sclerosis, hepatitis C, HIV/AIDS or inflammatory conditions such as arthritis, spondylitis, Crohn’s disease, colitis or psoriasis.

Specialty pharmacy program pharmacists are medication experts who provide medications and advise you, your caregivers and your health care team about the safest and most cost-effective medication therapies for your condition.

• some medications are only available through a specialty pharmacy program
• help you understand your medication, including how to take it and how to store it to maximize the effectiveness of your medication
• help you monitor side effects
• communicate with you and your health care team
• send you refill reminders
• deliver medication to you
• review medication benefits and costs with you
• coordinate prior authorizations between your health insurance company and your health care provider
• you can send a message to a specialty pharmacist through the Allina Health myChart account or app
• available to you by phone 24/7.

The Specialty Pharmacy Program is located within the Allina Health Heart Hospital Pharmacy (920 28th St E, Minneapolis, MN 55407). Staff members are available at the specialty pharmacy 24/7 – you can call us anytime with questions.

The Specialty Pharmacy Program is accredited by The Joint Commission and Health Care Accreditation's Gold Star Standard | URAC

To get your specialty prescription, you will go through the following steps:

• Your doctor prescribes a specialty medication. Allina health receives a prescription order.
• We work with your insurance to help get your medication covered.
• We call you to walk you through your prescription and send it your way.
• We'll check in and remind you when it's time for a refill. We're here for you throughout your treatment.

• It takes less than 15 seconds for us to answer a phone call.
• It takes less than 4 days for you to receive your prescription.
• We've received 4.8 out of 5 stars in patient satisfaction ratings.
• We've received a 100% on patient loyalty rating.